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Mixel ISM

Tickets, remote support and knowledge base

From CHF 8 a monthWeb

Mixel ISM in action

Mixel ISM
Mixel ISM screenshot 1
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About this app

Mixel ISM is an IT service management platform for internal IT teams, service desks and their SME customers. It puts tickets, remote support, asset tracking and a knowledge base in one workspace.

Requests arrive by email, through the portal, a public widget or a remote-support session, and land in one queue. Assign, comment, take remote control and attach knowledge-base articles without leaving the ticket. Solved tickets feed customer feedback and the knowledge base.

Sign in with Microsoft 365 / Entra ID.

Highlights

  • Tickets with SLAs, approvals and customer feedback
  • Built-in remote desktop support
  • Searchable knowledge base with versions
  • Inventory of devices, software and licences
  • Microsoft 365 / Entra ID sign-in

Plans and prices

Prices in Swiss francs per month, excluding VAT.

Service Desk

Tickets, remote support and knowledge base in one workspace.

CHF 8

per agent, a month

  • Tickets with SLAs, approvals and feedback
  • Built-in remote desktop support
  • Searchable knowledge base
  • Inventory of devices, software and licences
  • Microsoft 365 sign-in

Information

Provider
Mixel IT and Corporate Services GmbH
Category
Business
Works on
Web
Languages
German, French, Italian, English
Price
From CHF 8 a month

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