Pricing

Calculate Your Managed IT Budget

Exact monthly price based on our published rate card: users, add-on modules, servers and network devices.

Users:

Essential

Managed Workplace for every user: helpdesk, patching and backup agent included.

CHF 650

per month, excl. VAT · for 10 users

Managed Workplace10 × CHF 65

Helpdesk and remote support included

Patch management and updates

Backup agent per workplace

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Popular

Security & Support

Managed Workplace plus the Security package per user – protection and responsive support combined.

CHF 770

per month, excl. VAT · for 10 users

Managed Workplace10 × CHF 65

Security package10 × CHF 12

Helpdesk and remote support included

Patch management and updates

Backup agent per workplace

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Premium

Workplace, Security and Microsoft 365 Business Standard, plus 1 managed server and 3 monitored network devices.

CHF 1'297

per month, excl. VAT · for 10 users

Managed Workplace10 × CHF 65

Security package10 × CHF 12

Microsoft 365 Business Standard10 × CHF 15

Managed Server1 × CHF 290

Monitoring network device3 × CHF 29

Helpdesk and remote support included

Patch management and updates

Backup agent per workplace

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Indicative price, excl. VAT.

Rates

Transparent Swiss pricing, no hidden fees. All amounts in CHF, excl. VAT. Hardware at shop.mixel.ch prices.

Item	Unit	CHF
Services
On-site support	per hour	160
On-site support evening / Saturday	per hour	240 (+50 %)
On-site support Sunday / night / public holiday	per hour	320 (+100 %)
Remote support / helpdesk	per hour	120
Engineering / consulting (network, security, M365)	per hour	185
Project management	per hour	170
On-call / standbyInterventions are billed at the surcharged rates.	per month and customer	500
Travel	per km	0.90
Managed services and licences
Managed WorkplaceIncludes helpdesk, patching and backup agent.	per user per month	65
Security package (add-on)	per user per month	12
Managed Server	per server per month	290
Monitoring network device	per device per month	29
Microsoft 365 Business Basic / Standard / Premium	per user per month	7.50 / 15.00 / 23.50
Automation and AI
Automation setup S / M / L	one-off	1'500 / 3'500 / 7'500
Automation operations Basis / Standard / Plus0 / 2 / 5 h of change requests per month included, additional hours at CHF 185/h.	per month	90 / 290 / 690
AI assistant setup S / M / L and operationSame terms as automation: one-off setup, operation Basis / Standard / Plus CHF 90 / 290 / 690 per month.	one-off	1'500 / 3'500 / 7'500

All prices in CHF, excl. VAT. Surcharges: evening / Saturday +50 %, Sunday / night / public holiday +100 %. Billed per started 15 minutes.

Is there an SME flat fee?

No – there is no SME flat fee. You only pay for the items you use: managed services per user, server or device, services per hour.

Number of users (workplaces)25

Managed Workplace CHF 65 per user per month – incl. helpdesk, patching and backup agent.

Add-on modules

Security package+ CHF 12 per user per monthMicrosoft 365 Business Standard+ CHF 15 per user per month

Managed servers

CHF 290 per server per month (0–20)

Monitored network devices

CHF 29 per device per month (0–50)

Indicative monthly price

CHF 1'925

Indicative price, excl. VAT.

Managed Workplace25 × CHF 65: CHF 1'625
Security package25 × CHF 12: CHF 300

Every item comes from our published rate card. No flat fee – you only pay for what you use.

Helpdesk and remote support included

Patch management and updates

Backup agent per workplace

Your PDF will be saved. Then three short questions in MIXEL Marketing will clarify your needs. The estimate remains non-binding.

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