Privacy Policy

1. Data Controller

Responsible for data processing on this website and contact for data protection questions is:

2. Principles of Data Processing

We process personal data in accordance with the revised Swiss Federal Act on Data Protection (in force since 1 September 2023) and, where applicable, the EU GDPR. We process personal data only where needed for our services, legal duties, security, legitimate interests or your consent.

3. Types of Data Collected

We collect and process the following categories of data:

• Contact Data: Name, email address, phone number, postal address (when you contact us or use our services)
• Contract Data: Information on ordered products/services, billing data, payment information
• Technical Data: IP address, browser type and version, operating system, referrer URL, hostname, time of server request

4. Purpose of Data Processing

We process your personal data for the following purposes:

• Provision and operation of our IT services
• Processing inquiries and communication with customers
• Contract processing, invoicing and payment processing
• Compliance with legal retention and documentation obligations
• Improvement of our website and services

5. Legal Basis for Processing

Processing is based in particular on contract performance, legal obligations, legitimate interests in secure and reliable IT services, and consent where consent is required.

6. Retention Period

We store your personal data only as long as necessary for the fulfillment of the stated purposes or as long as legal retention periods exist. Contact inquiries are deleted after complete processing, unless a business relationship is established. Contract-related data is stored in accordance with commercial and tax retention periods (usually 10 years). Technical access data (log files) are automatically deleted after 90 days.

7. Disclosure to Third Parties and Service Providers

We only pass on your data to third parties if this is necessary for contract fulfillment, you have consented or we are legally obliged to do so. We use the following service providers:

• Hosting: Our website and services are operated on Swiss, EU or globally distributed cloud/edge infrastructure depending on the project. Providers process data only under our instructions and with appropriate safeguards.
• Analytics Tools: We do not use third-party tracking or analytics tools that collect personal data.
• Email Communication: For email communication, we use secure Swiss or EU-based email servers.

8. Your Rights

You have the following rights regarding your personal data:

• Right of Access: You can request information about your personal data stored by us at any time.
• Right to Rectification: You have the right to have incorrect data corrected.
• Right to Erasure: You can request the deletion of your data, provided there are no legal retention obligations.
• Right to Restriction of Processing: You can request the restriction of the processing of your data.
• Right to Data Portability: You have the right to receive your data in a structured, common format.
• Right to Object: You can object to the processing of your data for reasons arising from your particular situation.

9. Data Security

We use technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. These include: SSL/TLS encryption for data transmission, firewall systems, regular security updates, access restrictions and secure passwords. Our security measures are continuously improved in line with technological developments.

10. Cookies and Tracking

Our website uses technically necessary cookies and local storage for language settings, session management and security. Tracking or marketing cookies are used only where disclosed and, where required, with your consent.

11. Changes to the Privacy Policy

We reserve the right to adapt this privacy policy as necessary to bring it into line with changes in the legal situation or changes to our services and data processing. The current version is available on our website. In the event of significant changes, we will inform you by email if you have provided us with your contact details.